About returns
Returns special agreement
returnable case
In the following cases, please return the product by cash on delivery .
-The product you received does not match the order
・If there are scratches or stains that are not included in the product description or the posted image
→We apologize for the inconvenience, but please contact us within 3 days from the arrival of the product with a detailed description of the condition.
・If the product is suspected to be counterfeit
→Please contact us within 1 month from the arrival date with the details of the specific condition. We will conduct a re-appraisal and quickly issue a refund if it is found to be a counterfeit product.
non-returnable case
・Returns due to customer convenience
→Different from the image, unnecessary, etc.
・Returned items with traces of use, scratches or stains
→ We will check it against the exhibition image.