About returns

Returns special agreement

returnable case

In the following cases, please return the product by cash on delivery .

-The product you received does not match the order

・If there are scratches or stains that are not included in the product description or the posted image

→We apologize for the inconvenience, but please contact us within 3 days from the arrival of the product with a detailed description of the condition.

If the product is suspected to be counterfeit

→Please contact us within 1 month from the arrival date with the details of the specific condition. We will conduct a re-appraisal and quickly issue a refund if it is found to be a counterfeit product.

non-returnable case

Returns due to customer convenience

→Different from the image, unnecessary, etc.

・Returned items with traces of use, scratches or stains

We will check it against the exhibition image.